Get to Know the Leader Behind Jeremiah’s Italian Ice

Franchise Times recently sat down with Jeremiah’s Italian Ice CEO Michael Keller for their popular “Grab Bag” column — a fun, candid Q&A series where the publication’s Editor in Chief asks franchise executives the questions you don’t normally get to hear. Keller weighed in on everything from restaurant trends he’d love to see go away — including pumpkin products showing up in August — to his belief that great leadership starts with accountability. On the culture side, he shared that one of his biggest pet peeves is people who don’t accept responsibility for things that go wrong, and that a true apology has become something of a lost art.

Beyond the business insights, the feature offers a glimpse into the personality driving one of the fastest-growing frozen treat brands in the country. Keller revealed he’s a children’s book author, a lifelong athlete, a devoted dog dad, and someone who will absolutely eat an entire row of Oreos in one sitting. It’s the kind of authentic, values-driven leadership that shapes the Jeremiah’s franchise culture from the top down — and exactly the type of partner our franchisees get to work with every day.

Read the full feature on Franchise Times: Why the CEO of Jeremiah’s Italian Ice Doesn’t Want Pumpkin in August QSR Magazine

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